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Returns & Refunds

Returns Policy


We hope you’re happy with your Illumino Ignis purchase, if you decide it isn’t right for you,  you can return or exchange unwanted items within 28 days of purchase.

Please note, items must:

  • Be unused and in their original condition (including all packaging and tags intact)

  • Have proof of purchase such as receipt or order confirmation. Without proof of purchase, we are unable to provide a refund or exchange. This does not affect your statutory consumer rights.

Illumino Ignis terms & conditions apply

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